Robyn and Gandhi express their thoughts with reference to the announcement and the impact it may have on the public, GPs and GP Surgeries. They discuss the new announcement made by the labour party in regard to General Practice and making the service salaried to the NHS. In this month’s Practice Index sponsored panel episode, Ben is joined by panel regular Robyn Clark & also Hussain Gandhi. The You Are Not a Frog podcast is available in a number of places including here. What’s the one big thing a PCN should be doing? (19.35)Įxpect resistance – dealing with your “No Nos” (20.54) Influencing without hierarchical “power” – a practice’s relationship with the PCN (17.49) Ockham Healthcare’s role in supporting joint working (16.31) Picking the changes you pursue – small or large (14.26) Overcoming the emotional response (13.20) The system and what you can control (12.15) The problem is obvious why we need to change? Isn’t it? (11.17) Resistance to change – a systematic approach (9.07) Introducing pharmacists – a practical example (7.24) Making a difference – Time for Care (4.21)Ĭhange is difficult so how do we approach it? (6.53) Working with at-scale general practice – a means to an end (2.39) How Ockham Healthcare developed its unique offering (1.54) In a recent edition of that podcast, she interviewed our own Ben Gowland to discuss ways in which general practice can effectively introduce change, particularly against a background of resistance.īen explains how his career progressed to setting up Ockham Healthcare (0.44) This week we revisit a previous podcast from 11th November 2019, Rachel Morris has “starred” in two of our most popular podcasts and through her work on GP resilience, she was inspired to set up her own “You Are Not A Frog” podcast. Practice Unbound’s web address can be found here.Īnd Paul can be emailed directly at all enquiries about the Ockham podcast, please contact Ben Gowland here. Making the most of development funding (20.43) The impact of networks on shared problems (19.43) PCNs looking at individual GP practice (16.44)Įstablishing and maintaining trust (18.32) Is this a legitimate use of PCN time and energy? (15.28) The impact on GP workload – 90% of routine bloods are handled by the admin team (13.23) Overcoming the concerns about risk (9.43) Group consultations? Testing different ways of managing patients (9.12) Managing the delegated requests – a non-clinical team approach (8.33) Understanding the pathology activity – what’s safe to delegate (6.03)Ĭlinical variation in pathology requests – and reducing requesting patterns (7.15) Tests not needing a clinical context (4.56) Paul outlines his background and his positive view of PCNs (0.43)Īn example of working together – a pilot for pathology delegation (2.50) In this episode Paul uses the example of a pathology delegation pilot to look at how practices can effectively work together across networks, how they can better manage change and, working at scale, deliver network solutions to collective problems. We revisit the podcast published back on 29th September 2019, this was the second conversation between Ben and Paul Deffley, Hove GP and clinical director of Practice Unbound a not-for-profit organisation devoted to “helping general practice work smarter”. The clarity of the process – lessons for the UK (19.36)įor all enquiries about the Ockham podcast, please contact Ben Gowland here. The outcomes of introducing the new model on patients and staff (16.55) Supporting the implementation of the model into general practice (11.41)įinancial incentives/disincentives (13.51)Įnsuring the changes happen – leadership (15.03) The “lean” programme for ensuring high quality general practice (10.46) Getting involved in the business of the practices (9.58) The new patient information system and the patient portal (7.29) Strengthening and preserving general practice (5.56)Ĭentral resources from working at scale (6.55) Planning a model of best general practice (2.31) Re-engineering the inside of general practice – the Healthcare Home model (0.45) In this part Helen goes into more detail about the structured model of general practice they are introducing in New Zealand how it is being implemented and what it means for patient and staff satisfaction. Helen has, for the past four years, worked in New Zealand for the Pinnacle network of GP practices and this is the second part of an interview that we began in Episode 64. This week, we revisit the podcast published back on 26th June 2017, we return to Helen Parker and her fascinating insights into general practice half way round the world.
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